Privacy Policy

At Veda (VedaGrova), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment-related details (processed securely via third-party gateways)

b) Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the website

  • Cookies and usage data

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate order updates and support requests

  • Improve website performance and user experience

  • Send transactional or promotional communications (only if opted in)

  • Prevent fraud and ensure website security

  • Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic and user behavior

  • Personalize content and offers

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Trusted service providers (payment gateways, shipping partners, analytics tools)

  • Legal or regulatory authorities when required by law

  • Business partners strictly for order fulfillment purposes

All third parties are required to maintain confidentiality and data security.

5. Payment Security

Payments on our website are processed through secure, PCI-compliant third-party payment gateways.
Veda does not store or have access to your complete payment card or banking details.

6. Data Protection & Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website and products are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on this page.

11. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of India.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Contact Person: Kuldeep Dalal
Phone: +91 9971453215
Email: exportproworld@gmail.com